London Borough of Barnet

Accessibility statement

The council is committed to making its website as accessible as possible to users with disabilities.

This website is designed to be useable by all residents, including users who may be blind, partially sighted, or have a physical disability. The design of our website includes a number of accessibility features including:

  • listen to website content using the speech-enabled website Browsealoud
  • change font size
  • change site appearance
  • keyboard shortcuts
  • images and alt tags
  • coding standards and use of cascading style sheets
  • report an accessibility problem


Visitors to Barnet Online may listen to the website content by using Browsealoud, a free tool which is used to speech enable a website. It may assist the following:

  • People with dyslexia
  • People with a mild visual impairment
  • People with low literacy and reading skills
  • People for whom English is not their first language

Read more about Browsealoud and how to use it on this website.

Change font size

We have been careful to make sure that we have not fixed the size of the textual information on the website so that visitors who wish to can alter the font size on the screen to make it easier to read. This is easily done with the use of the site preference tool available in the header of every page.

It is also possible to increase the size of the text by holding down the ctrl key on the bottom left hand row of the keyboard while using the scroll wheel on the mouse to increase (or decrease) the size of the text.

Change site appearance

If you have any difficulty in reading the content of the site in its default design, you may like to try changing the underlying style to the alternatives we provide. The options include changing the font size across the site, reversing the colours so that light coloured text appears on a dark background and reducing the homepage columns.

Images and alt tags

We have avoided using excessive graphics within the website where possible to ensure quick download times and access to information which cannot be read if in image format.

Where images have been used we have added 'Alt' tags - text alternatives so that you will still know what the image is meant to convey even if it does not load, or if you have chosen to browse with the images switched off, or you are using an assistive technology like a screen reader to browse the webpage rather than view.

Coding standards and the use of Cascading style sheets

This website is built using code compliant with World Wide Web Consortium (W3C) standards for XHTML and Cascading Style Sheets. W3C is the governing authority on web development standards and practices. Our website has been designed to be as accessible to as many users as possible, and has been developed using cascading style sheets.

We strictly avoid the use of framesets throughout the main council website.

The site displays correctly with current browsers, and using standard XHTML code means that any future browsers will also display this website correctly.

We are continuously improving this website to ensure that pages conform to the W3C Web Content Accessibility Guidelines 1.0. The Accessibility Guidelines explain how to make Web content accessible to people with disabilities. Conformance to these Guidelines helps to make the Web more accessible to users with disabilities and benefits all users.

GIS (Mapping) System

The GIS (Mapping) System is currently unavailable

The council strives to meet the needs of computer users with visual impairment or other conditions that limit accessibility. Due to the graphics-intensive nature of the mapping part of the site, the geographic information cannot be presented in an accessible format. 

There may be a few pages that do not conform to all the guidelines. While every effort is made to ensure the whole site conforms, with so many contributors, this is an ongoing process.

PDF Documents

This site uses PDF (Adobe Acrobat) file format for the publication of large and complex documents. Please note that Adobe Acrobat documents can be converted back to plain text using Adobe's web-based conversion service.

Report an accessibility problem

We are constantly working to improve the accessibility features of this site and really would welcome your suggestions and comments.  We will be undertaking a further review of this site to introduce more measures and features to improve its accessibility standards.

If you encounter an accessibility or technical problem with any page on this site, please email the corporate web team.