Benefits
Housing Benefit and Council Tax Benefit
What is new?
- Service update: Housing Benefit claims
- Changes to Housing Benefit and Council Tax Benefit
- Local Housing Allowance (LHA) rates up to the end of February 2012
- Housing Benefit surgeries. Housing Benefit Customer Service Officers can help you with your claim at Burnt Oak Library, Barnet House, Hendon Jobcentre Plus, Chipping Barnet Library and the Grahame Park Housing Office on the days and at the times shown in the link
Other information
- Faster payments - payments made directly into your bank account instead of in the post by cheque (BACS)
- Basic bank accounts -
(PDF: 769KB) If you want or need a bank account to help you manage your money but you aren't able to have a current account - Advice for homeowners - sale and rent back (PDF: 89KB) (external link) - Department of Work and Pensions website
- Housing Benefits performance
- Riding the recession -help and advice for coping with the effects left by the recession.
What is Housing and Council Tax Benefit
- What is Housing Benefit and Council Tax Benefit
- What is Local Housing Allowance LHA
- Who can claim
- How to claim
- Where you can go for advice
- How to get your claim processed faster
- When will we pay you
- How we work out your benefit
- Benefit Award letters
Why we may not be able to pay you your full rent or council tax
- If your Income is too high
- Eligible Rent and Rent Officer Restrictions
- Non-dependant Charges
- Overpayment recovery from benefits
What to do if you disagree with the assessment
Overpayments and how to avoid them
What to do if your circumstances change
- How to tell us about changes
- Are you about to move
- Are you about to start a job
- Are you going away for a while
Other help from Housing Benefits and Council Tax Benefits
Information and advice
- Service Charter - our commitment to you
- How to contact us
- Other places for help and advice
- Other help you can get
- Housing Benefit leaflets and publications
- Housing Benefit policies
- Useful information for landlords
- How quickly are we assessing claims
Email this pageLast modified by: Kevin Murphy on 12/12/2011