Benefits
Housing Benefit and Council Tax Benefit
Use the links below to find the relevant information about Housing Benefit and Council Tax Benefit.
We are continually developing this site to keep you up to date with housing benefit related matters. It is also intended as a source of local information for tenants, local government, policy makers, agencies - in fact anyone with a keen interest in the services we provide.
Our Vision..."Our overriding objective is to provide an effective, fast, accurate and secure Housing Benefit and Council Tax Benefit service that is customer focused, modern and efficient..."
Fenella is closed after Thursday 31 July 2008
If you would like to speak to our advisors in person, please visit our surgeries around the borough.
What is Housing and Council Tax Benefit
- What is Housing Benefit and Council Tax Benefit
- What is Local Housing Allowance LHA
- Who can claim
- How to claim
- Where you can go for advice
- How to get your claim processed faster
- When will we pay you
- How we work out your benefit
- Benefit Award letters
Why we may not be able to pay you your full rent or council tax
- If your Income is too high
- Eligible Rent and Rent Officer Restrictions
- Non-dependant Charges
- Overpayment recovery from benefits
What to do if you disagree with the assessment
Overpayments and how to avoid them
What to do if your circumstances change
- How to tell us about changes
- Are you about to move
- Are you about to start a job
- Are you going away for a while
Other help from Housing Benefits and Council Tax Benefits
Information and Advice
- Service Charter - Our commitment to you
- How to contact us
- Other places for help and advice
- Other help you can get
- Housing Benefit leaflets
- Housing Benefit policies
- Useful information for landlords
- How quickly are we assessing claims
Related Service Area Information: Housing Benefit / Council Tax Benefit
