Things you cannot appeal about
If you are the person affected by a decision that we have made then you will normally have the right of appeal. However there some decisions that you cannot appeal about.
You do not have the right to appeal about the following decisions:
- Which partner in a couple may claim
- If someone is unable to act for themselves, who can claim for them
- When, how and to whom payments are made
- How often payments are made
- How much we pay when we have not yet finalised your award, this is called “payment on account”
- Suspending your claim or payments
- What is an overpayment of Council Tax Benefit
- How we decide to recover an overpayment
- Recovering overpayments from other social security benefits
- You cannot appeal about the income we have used, if the income has been decided by the Pension Service
- If we should award a Discretionary Housing Payment or not, and the amount of the award
There may be other decisions that you cannot appeal about. Please read your notification letters carefully, as it will tell you whether you can appeal or not.
