How to contact us
By post
If you would like to let us know about any changes please write to us at:
London Borough of Barnet
Housing Benefits Service
PO Box 333
Sale M33 6XP
Please do not send valuable items through the post as Barnet cannot be held liable for lost or damaged items. Instead take the items to our surgeries or to an action point where the originals will be copied and returned to you.
In person
Please note: the Fenella address is closed after Thursday 31 July 2008.
Fenella Reception
Babington Road
Hendon NW4 4BS
Advice surgeries
From Friday 1 August visit our surgeries for any queries about your benefit claim. We carry out surgeries on different days around the borough. Housing Benefit advisors are present to give advice and help you with any part of your claim.
Action points
We also have contact points away from the main offices where those who find it difficult to reach Hendon can have claim forms received and original documents copied and returned.
By telephone
Please note: It helps if you can tell us your housing benefit reference number when you call. For customers with hearing difficulties the council accepts Type Talk.
- Benefit enquiries 020 8359 2111 or typetalk 18001 020 8359 2111
Application forms, payment enquires, advice on claiming Housing Benefit and Council Tax Benefit. - Appeals 020 8359 2245
- Overpayments 020 8359 2250
- Fax Number 020 8359 2273
The telephone service is available:
- 9am to 5.15pm on Mondays, Tuesdays, and Thursdays;
- 1pm to 5.15pm on Wednesdays; and
- 9am to 5pm on Fridays
By email
You can also email us at: benefits@barnet.gov.uk or visit any of the regular weekly surgeries held around the borough, or the local Citizens Advice Bureau.
