How to claim
Please note: our Fenella address is closed after Thursday 31 July 2008.
If you have any queries about your benefit claim after this date, please visit our surgeries around the borough.
Completing a claim form
You must complete our claim form or the HCTB1 form that is included in your claim pack from the Jobcentre plus.
We may be able to assess your claim from the date that you tell us you want to claim. You must return the claim form within one month of telling us that you want to make a claim. If your form is not received within one month, your claim will start from the Monday following the date your application is received at this office.
- You can telephone the office, email or write to us telling us that you intend to make a claim for Housing or Council Tax Benefit. We will be happy to send you a claim form.
- You can collect a claim form from our office, or at any of the regular surgeries held around the borough.
You can print out and complete the form below. If you are printing this form out today email us at benefits@barnet.gov.uk to let us know you want to claim. In your email state your name, address that you are claiming for and your benefit reference number. If you do not have a reference number, tell us your national insurance number.
See contact us for details of where to send us your completed form and documents within one month, if you do this, your claim will be assessed from the date you first contacted us. If you do not send us an email, or your form is returned more than one month after your email is received, your claim will be assessed from the date we receive the form.
What we will need to see to assess your claim
Proof of identity, national insurance number income and savings
We will need to see proof of you and your partner’s identity, national insurance number, income and savings. These must be originals, copies are not acceptable. You can do this by showing us documents such as your:
- Birth/marriage certificate
- Driving licence
- Passport
- Wage slips
- National insurance cards
- Bank statements
- Building society books
- Stocks and shares certificates
- Bills for gas, electricity, telephone or water charges
- Tax Credits.
For tenants who pay rent to a housing association or private landlord, we will also need to see:
- proof that you pay rent for where you live, so you must provide a tenancy agreement or a letter from your landlord
- proof that you are resident.
We cannot be held responsible for items lost in the post. If you do not want to send valuable original documents in the post, you can take them to an Action Point, Fenella (until 31 July 2008) or our surgeries. The documents will be copied and the originals returned to you.
