Adult Social Services
We work in close partnership with the health service and the voluntary sector to help vulnerable people lead lives which are as full and independent as possible. One of our key corporate priorities is ‘promoting independence’.
We aim to promote the independence of adults who need support, enabling them to live safely in their own homes where possible, and to encourage their participation in the community. We provide a range of specific services that help residents and carers in meeting these aims.
Our services
A list of links to some of our service information pages:
- carers
- HIV and AIDS
- learning disabilities
- mental health
- occupational therapy
- older people services
- physical disabilities
- services for people with a visual impairment
- services for the deaf or hard of hearing
- supporting people
- safeguarding adults (protection of vulnerable adults)
You can also view a list of our contact teams.
Social care providers
In light of the changes that are happening in the social care sector to increase people's choice and control, it is important that social care providers and the local authority all work together to ensure that the level and type of services required are being delivered across the borough. With this in mind, we have created a new area of our website dedicated to organisations who provide social care services in Barnet.
Personal budgets and self-directed support
We are changing the way we support people who are over 18 years and need social care. We aim to increase people’s independence by providing them with a greater choice ofervices and more control over the support they receive. This is called self-directed support.
As part of the development for these changes, we had a discussion with the public to provide them with an understanding of the proposed changes and an opportunity to comment on them. This discussion period lasted from 11 September - 14 November 2008. A report of what you have told us will be available in February 2009.
Our Prevention Framework - consultation closed on 19 October 2009
We have created a Prevention Framework setting out what we mean by prevention and how our approach to it can be improved in Barnet. Until 19 October 2009, we were asking citizens what they think of our ideas.
Our news and events
Documents and publications
You can see the full list of publications our publications page. You can also find some application and renewal forms for services on the online forms page. They are available for download, or you can request a hard copy:
- Tel: 020 8359 4579
- Email: adultsocialservices@barnet.gov.uk
Making a comment, compliment or complaint about Adult Social Services
We want to know your views about the services we provide to you. Your views matter to us. They help us to achieve the high standards we aim for.
To make a comment, compliment or complaint you can:
- speak to your social worker or manager of the service you are complaining about.
- complete an
Online Complaints/Comments
form - contact the complaints and representations manager on:
- Tel: 020 8359 4299
- Fax: 0870 889 5476
- Textphone: 18002 020 8359 4299
- Write to the complaints and representations manager at:
Adult Social Services
London Borough of Barnet
Freepost NAT 7414
London N20 0BR - Adult Social Services comments, compliments and complaints procedure, April
2010
(PDF 415KB). - Comments, compliments and complaints procedure - easy read
(PDF: 450KB)
If your complaint is about abuse or ill treatment, please call 020 8359 5000. If the person is in immediate danger or needs medical treatment please contact the police or call an ambulance (999).
Email this pageLast modified by: Dawn Rowe on 19/08/2010