Adult Social Services
Adult Social Services works in close partnership with the health service and the voluntary sector to help vulnerable people lead lives which are as full and independent as possible. One of Barnet Council’s key corporate priorities is ‘Supporting the Vulnerable in our Community’.
We aim to promote the independence of adults who need support, enabling them to live safely in their own homes where possible, and to encourage their participation in the community. We provide a range of specific services that help residents and carers in meeting these aims.
Our services
A list of links to some of our service information pages:
- Carers
- Drugs and alcohol
- HIV and AIDS
- Learning disabilities
- Mental health
- Occupational therapy
- Older people services
- Physical disabilities
- Services for people with a visual impairment
- Services for the deaf or hard of hearing
- Supporting People
- Safeguarding Adults (Protection of vulnerable adults)
You can also view a list of Adult Social Services teams.
Personal budgets and self-directed support
We are changing the way we support people who are over 18 years and need social care. We aim to increase people’s independence by providing them with a greater choice of services and more control over the support they receive. This is called self-directed support.
As part of the development for these changes, we had a discussion with the public to provide them with an understanding of the proposed changes and an opportunity to comment on them. This discussion period lasted from 11 September - 14 November 2008. A report of what you have told us will be available in February 2009.
Adult Social Services news and events
- For details of the latest news, please visit our Adult Social Services news page.
- For details of the latest events, please visit Adult Social Services events page
Documents and publications
You can see the full list of publications produced by Adult Social Services on our publications page. You can also find some application and renewal forms for services provided by Adult Social Services on the online forms page. They are available for download, or you can request a hard copy from the Information Officer for Adult Social Services:
- Tel: 020 8359 4579
- Email: adultsocialservices@barnet.gov.uk
Making a comment, compliment or complaint about Adult Social Services
We want to know your views about the services we provide to you. Your views matter to us. They help us to achieve the high standards we aim for.
To make a comment, compliment or complaint about Adult Social Services, you can:
- Speak to your social worker or manager of the service you are complaining about.
- Complete an
Online Complaints/Comments form - Contact the Complaints Officer on:
- Tel: 020 8359 4299
- Fax: 0870 889 5476
- Textphone: 18002 020 8359 4299
- Write to the Complaints Officer at:
Adult Social Services
London Borough of Barnet
FREEPOST NAT 7414
London N20 0BR
Adult Social Services comments, compliments and complaints procedure 
(PDF 386KB). There is also an 'Easy read' version (PDF 1.18MB) of the booklet available.
If your complaint is about abuse or ill treatment, please call 020 8359 2000. If the person is in immediate danger or needs medical treatment please contact the police or call an ambulance (999).
Email this pageLast modified by: Webmaster on 05/05/2009