Sensory impairment

We can support people who are deaf or hard of hearing, people who are blind or partially sighted, and their carers. This includes advice, information, equipment and support to enable people with a sensory impairment to maintain or regain their independence.

Specialist services

Details about specialist services and support organisations are available:

How do I access services?

If you you have a visual or hearing impairment and think you need service or have a general enquiry, please contact Social Care Direct using the contact details on the left.

What happens when I ask for a service?

We will gather initial information about the help you need. If it is the first time you have contacted us, you may also be asked general questions about your ethnicity, language and religion and the name of your GP.

We will then carry out an assessment of your needs with you. You are welcome to have a friend, relative, carer or advocate with you when we carry out your assessment.

If you need a representative to help you, please contact Advocacy in Barnet on:

or Mind in Barnet on:

Personal budgets and self-directed support

We are changing the way we support people who are over 18 years and need social care. We aim to increase people’s independence by providing them with a greater choice of services and more control over the support they receive.

Now people who need social care services will have the opportunity to choose Self-directed support. This applies to adults who have had an assessment and qualify for a social care service.

Will I be charged for services?

There is no charge for assessment, for equipment issued or minor adaptations. However, you may be required to pay for some of the services you receive. How much you pay will depend on your income and the amount of help you need.

We will ask you to complete a financial assessment form. You may be entitled to benefits and we can give you advice about this.

More information is available in our Fairer charging policy  for people living at homeHelp on Downloading PDFs (PDF: 282KB)

See Me! Hear Me! consultation

From the beginning of September until 16 October 2009, the Physical and Sensory Impairment Partnership Board were asking for the views of deaf, deafened and hard of hearing people in Barnet about health and social care services available in the borough. For details of the consultation, what will happen next, and the follow-up event which took place on 26 November, please go to See Me! Hear Me! consultation .

Useful publications

If you would like a copy of either of these publications in your preferred format, you can contact the Information Officer for Adult Social Services:

A full list of newsletters and booklets produced can be found on the publications page.

Key strategies and plans

'Our Life, Our Services, Our Say' Help on Downloading PDFs (PDF:453KB) is the first commissioning strategy for Physical and Sensory Impairment Services in Barnet. It sets out the three year modernisation strategy and plan across health and social care.

Other links worth noting

Safeguarding Adults

Comments, compliments and complaints

Adult Social Services



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email icon Email this pageLast modified by: Mike Godleman on 09/03/2010


Contact

Social Care Direct
North London Business Park (NLBP)
Oakleigh Road South
London
N11 1NP
Phone Number
020 8359 5000
Text Number (SMS)
07506 693707
Fax Number
020 8359 2570
Typetalk
020 8359 6001
Email
socialcaredirect@barnet.gov.uk