London Borough of Barnet

Housing Benefit: get extra help to pay your rent

You may also get extra help from us called a ‘discretionary housing payment’ (DHP) if your Housing Benefit doesn’t cover your rent.

Help with heating costs

Check what help you can get with heating and energy costs.

Read about housing and heating costs.

If your benefits stop

Some benefits stop if you go back to work, work more hours or earn more money.

If this happens, you could get an extra 4 weeks of Housing Benefit to help you pay your rent. This is called Extended Payment of Housing Benefit. We will contact you if you are eligible. You must have received certain benefits continuously for at least 26 weeks right up to the time when you went back work.

Once your extended payment ends, you might get ‘in-work Housing Benefit’.

How to apply

You don’t have to claim – we’ll decide if you’re eligible for help and write and let you know.

Discretionary Housing Payment

What it's for

Discretionary Housing Payments or DHP’s can provide extra money to you or your landlord if you already receive Housing Benefit, but there is a shortfall between the rent you have to pay and the Housing Benefit you receive. They’re usually paid for a few months to help you through a crisis or short-term problem, but can pay for longer periods in exceptional circumstances.

We’ll look at your circumstances to firstly see whether you’re eligible. We’ll then decide on the amount to award you and for how long.

Who can claim

Anyone who is currently claiming Housing Benefit and requires more help with housing costs.

What’s it not for

You can’t get a DHP for:

  • Council Tax
  • service charges that are not covered by Housing Benefit
  • deductions in Housing Benefit as a result of DWP sanctions
  • situations where Housing Benefit is withheld or suspended

How DHP payments can be used

You may be given a DHP to cover housing costs, such as:

  • a shortfall between rent you have to pay and the Housing Benefit you receive as long as this is not for charges that Housing Benefit cannot pay for
  • rent deposits or rent in advance if you need to move home because you are living in unaffordable accommodation, or are in danger of being evicted from your current home.
  • a reduction in your Housing Benefit due to the recent Welfare Reforms such as the Benefit Cap, the removal of the spare room subsidy in social housing, the restriction on Local Housing Allowance rates

How do I make a claim

You'll need to complete an application form and then call 020 8359 2442 to arrange an appointment at Barnet House to apply in person. You can obtain a form by:

Barnet House

1225 High Road



N20 0EJ

Burnt Oak Library

Watling Avenue



Welfare reform

If you have been affected by the Housing Benefit Cap and need advice or support

Tel: 020 8359 2442

Housing Benefits Service

Contact Housing Benefits Service by email, phone or in person.

Burnt Oak Library, Watling Avenue, Edgware HA8 0UB

Tel: 020 8359 2111

Fax: 0871 911 6101

Housing Benefits Service postal and Type Talk

How to contact us by post and Type Talk

London Borough of Barnet, Benefits, PO Box 2015, Pershore, WR10 9BG

Tel: 18001 020 8359 2111