London Borough of Barnet

Computers and the internet (public WiFi and usage Policy)

IT and internet service: We regret that we continue to experience problems with our internet and PC service from all our libraries. Engineers are working to resolve the issue. If you are planning to visit a library to use a computer, we advise that you call first to avoid disappointment. We apologise for any inconvenience.

Using library computers

There are more than 200 computers in Barnet libraries, with access to a range of services including the internet, scannning and printing, Microsoft Office software and IT learning courses.

Computer use is free for up to an hour a day if you're a library member with a valid library card. There is a small charge if you don't have a library membership card or if you wish to use the computer for longer than an hour.

Many of the computers are self-service (PC Express). Just turn up and type in your library ticket number to use the computer. If you want to be sure a computer is available you can book in advance by asking the library staff.

All our libraries have self service issue machines.

If you use a computer in our libraries you will be asked to agree to abide by our Acceptable Usage Policy.

Please note our PCs turn off 15 minutes before the library closes.

Computer charges

  • hourly PC hire charge: £2.70 (£1.35 concessions)
  • black and white printing: 10p per sheet
  • colour printing: 50p per sheet.

Concessions apply to students and those claiming benefits. Proof of eligibility is required.

Public Wifi

All Barnet libraries have wireless internet connections that you can use with your own equipment. To access the wireless system you will need your Barnet library ticket and your PIN. If you do not have a PIN please speak to a member of library staff.

Computer classes

A range of computer courses are also delivered at East Barnet, Grahame Park and Hendon libraries by Barnet and Southgate College:

  • Switch on to IT (beginners)
    Ideal for absolute beginners, this course teaches the use of the mouse and keyboard as well as word processing, internet and email
  • Click on to the net: including: browsers, website addresses, search engines, online forms, viruses, E-mail security and safety, shopping and social networking.

To be eligible for these courses you need to be a permanent UK resident, be aged 19+, and have basic English skills.

Please contact Barnet and Southgate College directly to book these courses. Please note that all courses are FREE.