London Borough of Barnet

Apply for Housing Benefit and help with Council Tax

Housing Benefit and Council Tax Support can now be assessed while you wait.

This is a faster and easier way to claim your benefit.

You need to book an APPOINTMENT by calling - 020 8359 2111 or visiting Burnt Oak Library or Barnet House.

The appointment can be held at either Burnt Oak Library or Barnet House whichever is more convenient for you. We will tell you what original documents you need to bring with you in support of your claim

Customers with impaired hearing can call us on type talk 18001 020 8359 2111

 If you have any questions or need help to fill in your application form you can phone us on 020 8359 2111 or by visiting Burnt Oak Library.

What Happens Next

The Benefits Officer will ask you about your circumstances and process your Housing Benefit and Council Tax Support claim when you attend with all the required documents.

You will be asked to check and sign a statement that the information used is correct. Your original documents will be copied and returned to you. The officer will then explain the assessment to you and let you know how much Council Tax you need to pay.

The appointment will last for up to 1 hour. At the end of the appointment you will be given a letter explaining your Housing Benefit and Council Tax Support entitlement and a Council Tax bill showing your rebate and how much you will have to pay (if any).

Your appointment will be cancelled and rescheduled if you fail to bring in all the original supporting evidence. This will delay the processing of your claim. 

If you are unsure of the supporting documents required please call 020 8359 2111 for advice.

Benefit Fraud

If you have any information about Housing Benefit or Council Tax Support fraud:

Telephone the fraud hotline on 020 8359 2007.

We will treat your information in the strictest confidence.

Housing Benefits Service

Contact Housing Benefits Service by email, phone or in person.

Burnt Oak Library, Watling Avenue, Edgware HA8 0UB

Tel: 020 8359 2111

Fax: 0871 911 6101

Benefits Service

London Borough of Barnet, Benefits Service, PO Box 989, Northampton NN3 0DB