London Borough of Barnet

Passenger Transport

What is the Passenger Transport project?

The Passenger Transport project is part of the One Barnet programme.

Barnet Council is working with five other London boroughs within the West London Alliance (WLA) - Brent, Harrow, Ealing, Hillingdon and Hounslow - to improve passenger transport services and reduce costs.

How does it work?

The project will consider change in the area of passenger transport for Vulnerable Adults and Children with Special Needs. It may also look at concessionary travel and taxi cards. The programme involves setting up an arrangement where existing transport services can be better co-ordinated and developed across borough boundaries.



  • savings already achieved of £71,000 in 2010/11 and £346,000 in 2011/12.


  • one point of access for service users
  • more efficient route scheduling
  • maximum utilisation of resources across five boroughs.

How were decisions made?

The 6 London boroughs within the West London Alliance (WLA) are participating in a collaborative venture to improve passenger transport services and deliver efficiencies.

In September 2011, the Cabinet Resources Committee reviewed and approved a detailed report called Transforming Passenger Transport Services. The report recommended that Barnet formally joins the West London Alliance (WLA), participates in the set-up and operation of the WLA Transport Bureau, and delivers Passenger Transport services jointly with four other London boroughs.

First Contact

North London Business Park (NLBP), Oakleigh Road South, London N11 1NP

Tel: 020 8359 2000

Fax: 0870 889 7458