London Borough of Barnet

Third party reporting

Reporting to the council

London Borough of Barnet runs a 24-hour phone line for reporting Hate Crime.

Reports can also be made anonymously. A report will be logged and used to monitor the overall incidence of hate crime. This information can contribute to prevention activities, but there will be no direct follow-up contact with the complainant.

Reporting to the police

Contacting the emergency services by 999 should only be used in an emergency - for example if the incident is happening, the perpetrator is in the vicinity, someone has been injured or there is a risk to life. The 999 service can access the Language Line interpreting service as needed.

If the event is historic, i.e. has happened and there is no further threat of danger or serious injury, the police can be contacted on 101.

If you are deaf or have a speech impediment you can use a textphone to call the police
Emergency 18000 Non Emergency 101.

To report a hate crime to the police online visit True Vision.

What happens next

Report received by LBB community safety team

  • logged on Council's Hate Crime Database
  • incident details assessed by Enforcement Manager, Community Safety and Priority Intervention Team
  • if appropriate report is forwarded to police for investigation, the report will be investigated.
  • priority intervention team officer contacts victim/site to acknowledge, clarify, explain action and offer support
  • allocated to investigating officer who will gather evidence
  • if perpetrator identified - interviewed/warned or offered appropriate interventions
  • LBB Legal Services Department reviews case papers and case disposal, i.e. legal action

Council action includes:

  • warning letters
  • police referral
  • injunctions
  • referrals to youth inclusion support panel
  • anti-social behaviour orders
  • acceptable behaviour contracts
  • referals to parenting practitioner
  • referral to the police if a crime has been committed.

Police action includes:

  • harassment warning
  • charge
  • bail
  • caution.

Report a hate crime

A community safety officer is available to take calls between 09:00 - 17:00, Mon to Friday. Callers can leave a recorded message outside these hours. If the complainant leaves their personal contact details, a community safety officer will make contact within 24 hours of getting the call.

Tel: 020 8359 5620