London Borough of Barnet

Advice surgeries and first contact points

Housing Benefit and Council Tax Benefit Advice

For getting help, advice and guidance you can see our advisors at Burnt Oak Library and Barnet House or you can telephone us, please see below.

Burnt Oak Library
Watling Avenue

Opening Times:  

  • Monday - Friday 9am to 4.30pm

Barnet House
1255 High Road
N20 0EJ

Opening Times: 

  • Monday - Friday 9am to 4.30pm

Telephone Service

Call us for information and advice on:

  • Tel: 020 8359 2111 
  • Customers with impaired hearing can call us on type talk 18001 020 8359 2111 
The telephone service is available at the following times:
  • 9am to 5.15pm on Monday to Thursday 
  • 9am to 5pm on Fridays.

First Contact Points

We also have First Contact points away from the main offices where those who find it difficult to reach Burnt Oak Library can have claim forms received and original documents copied and returned. The First Contact points are open outside normal office hours and at least one will be open in the evenings or at the weekend

For addresses and opening times use the links below:

Chipping Barnet Library

Edgware Library

Golders Green Library

Housing Benefits Service

Contact Housing Benefits Service by email, phone or in person.

Burnt Oak Library, Watling Avenue, Edgware HA8 0UB

Tel: 020 8359 2111

Fax: 0871 911 6101

Housing Benefits Service postal and Type Talk

How to contact us by post and Type Talk

London Borough of Barnet, Benefits, PO Box 2015, Pershore, WR10 9BG

Tel: 18001 020 8359 2111