Make an enquiry or an appeal about Housing Benefit overpayment
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Check how much you still owe
You can contact us to check the amount outstanding, you will need your overpayment or invoice number.
It can take up to 10 days to respond to your message.
Enquire about a letter you have received
You can respond to any of our letters here. You will need your overpayment or invoice number.
It can take up to 10 days to respond to your message.
Appeal an overpayment decision
If you disagree with our decision, you can ask us to give an explanation or to look at our decision again, or you can appeal directly to the independent tribunal.