Special educational needs disability information advice support service

Parents and carers of children and young people up to 25-years-old with special educational needs (SEN) or a disability can get free, confidential and impartial information, advice and support about matters regarding education.

We provide:

  • the opportunity for you to talk things through and voice your concerns
  • information and advice about Barnet’s Local Offer
  • support when writing letters to a school or local authority
  • information from trained staff about the law on SEN and disability, health and social care
  • help with education, health and care plan needs assessment and processes
  • advice on issues around school placement
  • support at meetings (with appropriate notice)
  • information on who to contact if you’re not happy with a decision that has been made
  • support at SEND Tribunals
  • advice on exclusions
  • information about other organisations that might be helpful to you
  • information booklets on a range of topics.

We provide:

  • talks to groups and organisations
  • information workshops for parents and carers on a range of relevant topics
  • an annual conference with informative workshops for parents about SEND issues.

For our most common questions, please view our frequently asked questions


We only accept referrals from parents and carers. Professionals working with parents and carers are encouraged to support them in contacting the service.

SEND assurance

An advisory group makes sure that the Barnet SEND Information, Advice and Support Service provides the right support and information to parents and carers of children and young people with special educational needs. Please see the SENDIASS Terms of Reference for details.

Barnet SEND evaluation survey

We want to make sure that we are meeting your needs. We would be grateful if you could take the time to complete the Evaluation Survey and return it to us.

Barnet Parent Carer Forum

The Barnet Parent Carer Forum is a voluntary group of parents and family carers in the London Borough of Barnet, working with the local authority to ensure that the voices of children, young people and their families are heard.

If you would like to be involved in the forum or would like more information on what they do visit their website

Parents views are extremely important and this group provides the opportunity to work together to have your say.

Need help and support

These animated films provide a useful introduction into the Information, Advice and Support Service and what it can offer to parents, carers and young people:

What is an Information, Advice and Support (IAS) service? 

How must information, advice and support services be run to meet the minimum standards?

What must information, advice and support services do to meet the minimum standards?

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