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Customer web feedback and council responses

  • Council and democracy

Make a comment about Barnet Council's website

You can make a comment about the council's website by using our feedback form (located at the bottom of every webpage, indicated by three pictures of different faces). After you have done this we will read your comment and use it to improve the services we offer.

All comments received, and the council’s responses to those comments can be viewed in pdf format below. All comments received are anonymous.

Customer feedback and council responses available for downloading:

These feedback forms are designed to capture your feedback on our website, which means we do not collect individual contact details.

Apply, request a service or report a problem

If, rather than leaving a comment about the website, you want to apply for something, request a service or report a problem, please go to our customer services pages.

Comments, compliments and complaints about Barnet Council

If you want to provide feedback about council policy and services rather than about your experience with our website, you can also make a comment, compliment or complaint.


  • First Contact
  • North London Business Park (NLBP), Oakleigh Road South, London N11 1NP
  • Tel: 020 8359 2000
  • FAX: 0870 889 7458

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