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When we can talk to you

  • Council tax and benefits


All details about your tenant's Housing Benefit claim are confidential. We cannot usually give information (including whether a claim has been made) to anyone without the tenant's written permission.

If we pay Housing Benefit direct to you however, we can tell you the following even without tenant's permission:

  • the date benefit started and ended
  • the weekly amount of benefit, how often it was paid and details of any payments made
  • the amount we are taking directly from benefit to recover an overpayment


  • Benefits Service
  • London Borough of Barnet, Benefits, PO Box 2015, Pershore, WR10 9BG
  • Tel: 020 8359 2000
  • Email: benefits@barnet.gov.uk
  • Type Talk
  • 18001 020 8359 2000

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