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How to repay your overpayment

  • Council tax and benefits

Online payments

You can repay your Housing Benefit overpayment online using a debit or credit card.

Please note this service does not accept Electron cards.

Automated telephone payments

A 24 hour automated payment line is available by dialling 0845 356 3456. You will need your overpayment invoice number and a debit or credit card.

Please note this service does not accept Electron cards.

Full details are explained by the automated service, but if you experience any difficulties telephone 020 8359 2425 (during office hours).

Paypoint outlet

You can pay in cash at participating PayPoint outlets. You must take your bar-coded invoice with you. There is no charge when using a PayPoint outlet.

By BACS, telephone or internet banking

Use the following details:

Payee: London Borough of Barnet
Sort code: 60-23-36
Bank Account number: 82622868
Overpayment Account reference: See your overpayment invoice.

By post

Crossed cheques and postal orders, made payable to 'London Borough of Barnet', can be sent to:

Benefits
London Borough of Barnet
PO Box 49085
London
N11 9AG

Please write your overpayment account reference, name and address on the reverse of the cheque or postal order. We do not accept post-dated cheques.

Do not send cash or correspondence to this address.

Repay Housing Benefit Overpayments

Contacts

  • Housing Benefits Service Overpayments
  • London Borough of Barnet
    P.O.Box 2015
    Pershore
    WR10 9BG
  •  
  • Tel: 020 8359 2250
  • Email: benefits@barnet.gov.uk

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