My bin or caddy is lost
There is a charge of £56.71 to replace lost black or green bins, this includes the new bin, delivery and administration costs. If your bin is lost in vehicle by our crew during collections they will have listed this and we can provide a replacement free of charge.
If you would like to check that our crew have recorded that your bin has been lost in vehicle during collection please call Street Based Services on 020 8359 4600.
Please note an order for a first replacement kitchen caddy for your food waste is free of charge. After which you are advised to buy these online or through High Street retailers.
In all other cases please select from the options below.