On Friday 23 October 2020, the support payment application form will not be available from 9am to 3.30pm. The form will be back online from 3.35pm
About self-isolation support payments
People living in Barnet who have received a notification from NHS Test and Trace to self-isolate and who need financial help, can now apply for the self-isolation support payment.
The £500 financial support package from the government is to support people self-isolating because they have:
- tested positive for COVID-19 or
- have been identified by NHS Test and Trace, as a close contact of someone with COVID-19, requiring them to self-isolate and
- by self-isolating their ability to work and earn a living has been affected.
Under the scheme people who are eligible will receive:
- £500 if they have tested positive for coronavirus and must self-isolate for 10 days (from the point they first developed symptoms or from the date they tested positive if they do not have symptoms)
- £500 if a member of their household has tested positive for coronavirus and they are told to self-isolate for 14 days (from the point the other household member first developed symptoms or from the date they tested positive if they did not have symptoms)
This support payment is available until 31 January 2021.
Who can apply
Main Self-Isolation Support Payment:
To get a support payment you must live in Barnet and satisfy all of the following criteria:
- have a unique NHS Test and Trace 8 digit identifier number
- you've been notified to self-isolate on or after 28 September
- asked to self-isolate by NHS Test and Trace either because you’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive
- be employed or self-employed
- are unable to work from home and will lose income as a result
- be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit
- make a claim within 14 days of the last day of your self-isolation
Discretionary Self-Isolation Support Payment:
Based on the criteria shown for the Main Self-Isolation Payment, if you are not eligible for this payment, you may still be eligible for a Discretionary Self-Isolation Support Payment.
Department of Health and Social Care mandatory eligibility criteria:
- you have been told to stay at home and self-isolate by NHS Test and Trace, either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive
- are employed or self-employed; and
- are unable to work from home and will lose income as a result
- not currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit; and
- on a low income and will face financial hardship as a result of not being able to work while you are self-isolating
London Borough of Barnet additional eligibility criteria:
- you were earning no more than £250 per week prior to being instructed to self-isolate; or
- are in receipt of Council Tax Support; or
- at the discretion of the Assistant Director of Finance or Director of Resources where they deem an application outside of LBB’s additional eligibility criteria would cause unnecessary financial hardship.
What you'll need for your application
To complete your application you will need to attach scanned copies or photographs of your:
- current employment or benefits currently claimed
- bank statement within the last 2 months
- evidence of your NHS Track and Trace notification
You will also need details of your:
- your national insurance number
- full names, dates of birth and national insurance numbers for everyone living in your household
- your unique ID number as provided by the NHS Test and Trace
- details of benefits you receive and how much you get
- details of your employment
- proof of employment such as your: latest payslip or bank statement showing your most recent payment.
- if you are self-employed your last tax return or your most recent self-employed accounts
What we will consider when we make our decision:
- your employment status
- your income and benefit details
- whether there are other benefits you may be entitled to
Applying for other people
You can apply for a payment on behalf of someone else. We expect you to have spoken to them before making the application, and it is their information and evidence that must be provided.
Apply for a support payment
When you'll hear from us
We will contact you within 2 working days of receiving your application and let you know if your application is:
- refused because you did not meet the criteria required
- awarded in full, or
- further information is required before a decision can be made
The Test and Trace Support Payment will be paid in full into the account details you provide us with.
This payment will be made within a further 3 working days from when we contact you about our decision on your application.
How payments will be made
If eligible you will receive this payment via BACS transfer within 5 working days.
This payment will be for £500 and is subject to tax.
However, you will not be taxed at the point of payment and will be contacted by Her Majesty's Revenue and Customs (HMRC) at a later date.
How we use and share information
We will share your information with the Department of Work and Pensions (DWP) and Public Health England (PHE) to check whether you meet the criteria.
Information collected during the application process will be cross matched for verification purposes with other data held by the council and third-party agencies including DWP, HMRC and the NHS Test and Trace service.
We will also inform these agencies of the outcome of your application.
Once your application is decided, this support payment is managed in the same way as our other benefits and support payments, including fraud procedures.
You may face prosecution if you have manipulated or falsified your position in order to obtain these payments, including failure to self-isolate which puts others at risk.
Any payment made as a result of fraud may be subject to claw back, as may any grants paid in error.
More information on how we process your personal data for benefits can be found in our Revenues and Benefits Privacy Notice.
Appealing our decision
We will email you to confirm our decision.
There are no appeal rights, however, you can ask us to look at your case again if you are not happy with the outcome of your application.
Review requests must be sent via email to email@example.com
Your review request it will be dealt with by a Senior Benefits Officer or Manager and you will be told about the outcome of your review request within 28 days.
If you need assistance completing your application or have a question relating to self-isolation payments email: firstname.lastname@example.org