Booking system update
We are aware of the issues being faced nationally with the NHS Test and Trace booking system.
Local slots for any particular day of testing become available for booking online from 6pm the day before. The national booking portal is extremely busy at present and we encourage residents to keep trying as slots may become available throughout the day as they are released.
It is really important that anyone with COVID-19 symptoms is able to get a test. If you do not have COVID-19 symptoms, do not try to book a test as you could be taking a test away from someone who really needs it.
If you have symptoms and need to book a test, you can do this online or by ringing 119. See further details below.
New NHS COVID-19 app launched
The new national NHS COVID-19 app has launched. The app allows you to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and help the NHS trace individuals that may have coronavirus.
Certain businesses are now required to display an official NHS QR code poster at the entrance, or at the point of service, to allow customers to check in. Find out more about which businesses fall under these requirements and how to download a QR code
When to get a test
If you or anyone in your household has COVID-19 symptoms:
- high temperature
- a new, continuous cough
- loss of, or change to, your sense of smell or taste.
Then, stay at home, self-isolate and get tested.
Order a test immediately online or call 119 if you don't have internet access. You should be tested as soon as possible and within the first five days of showing symptoms as this is when the test is most effective.
NHS Test and Trace service lets anyone with COVID-19 symptoms get tested.
Where to get a test
As part of the government’s five pillar strategy for coronavirus testing, there are a number of ways that you can get tested.
Testing is now available for anyone with symptoms, even if those are mild. However, you should be tested within the first 3 days of showing symptoms as this is when it will be most effective. It is therefore vital that if you have symptoms that you apply to take a test as soon as possible.
You can choose to take the test:
- at a test site near you today and get your result tomorrow
- at a mobile testing unit in Barnet
- with a home test kit.
For the latest testing information visit COVID-19: getting tested
Home test kits can be delivered to your door so that you can test yourself and your family without leaving the house.
Home test kits can be ordered via the NHS website or by calling the COVID-19 Testing Centre on 119 if you don't have internet access.
Please note that if you haven’t got a test by day 5 after symptoms started, you need to go to a test site. It’s too late to order a home test kit.
What to do whilst waiting for your test results
After you get your test results
If the test results are negative for COVID-19
If the test comes back negative, neither you, nor members of your household, will need to continue self-isolating.
If the test results are positive for COVID-19
If you test positive for the virus you must complete an entire 10 day period of self-isolation. You do not need to call NHS 111 to go into self-isolation.
If your symptoms worsen during home isolation or are no better after 10 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.
Members of your household must also complete a 14 day isolation period, from when you first showed symptoms, even if they don’t have symptoms themselves.
If you've been contacted by the Trace Service
If you have been tested
Within 24 hours of testing positive for COVID-19 you will receive a text or email alert from the NHS Test and Trace service
They will give you instructions about how to share details of the people you have been in close, recent contact with. This includes your family or other people you live with, as well as people you have been in direct contact with, or within 2 metres of, for more than 15 minutes.
You will also need to advise of places you have recently visited.
The information you provide will be handled over a secure website and treated confidentially and only used for the purpose of stopping the virus’ spread
If you don’t have internet access you will be called by one of the 25,000 contact tracers. The service will be using a single phone number which is: 0300 0135 000 but sometimes the caller number will not show up.
The contact tracing team will use the information you provide to alert those most at risk of having the virus that they need to self-isolate. No one contacted as a result of you testing positive for COVID-19 will be given your name.
If you have not been tested
If you're told you've been in contact with a person who has COVID-19 you will need to self-isolate for 14 days from the day you were last in contact with the person.
People you live with do not need to self-isolate if you do not have symptoms. However, if you live with someone at higher risk from COVID-19, try to arrange for them to stay with friends or family for 14 days. If that is not possible, you can find advice on how to avoid spreading coronavirus to people you live with at NHS online.
If you subsequently feel you may be developing COVID-19 symptoms, you can check your symptoms online at NHS 111 online coronavirus service.