IT service management (ITSM) software
Received: 18 December 2025
1.Total number of employees2.Total number of IT service desk agents3.Existing service desk / ITSM software used4.Deployment model (Cloud-based or on-premise)5.Number of software licenses6.Contract renewal date7.Annual cost of contract8.Total cost of contract9.Contract review date10.Main decision maker/contact for service desk software If you have any questions or require further clarification, please feel free to reach out.
Outcome / Documents
- Response (all information to be supplied) - application/pdf - Download