Content

Freedom of Information Request

Missed Bin Collections (2025)

Received: 2 February 2026

For the calendar year 1 January 2025 to 31 December 2025, please confirm:1.The total number of scheduled household bin collections that were missed by the Council (i.e. not collected on the scheduled day).If the Council does not yet hold a full-year figure for 2025, please instead provide:*the total number of missed collections recorded to date in 2025, and*the period that figure covers (e.g. January-June 2025).*annualise or prorate the available figure to provide a full-year estimate for 2025Clarifications to minimise effort*This request is for a single total figure only.*I am not requesting ward-level, route-level, street-level, or contractor-level data.*I am not requesting explanations, causes, complaints, or remedial actions.*The figure may be provided as recorded, without validation, reconciliation, or review.*Where the Council records missed collections by exception reports, performance dashboards, or contractor KPIs, the headline figure from those sources is sufficient.DefinitionFor the purposes of this request, a 'missed collection' means:*a scheduled household bin collection that did not take place on the scheduled day,including where the collection was later completed on a different day.

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download