Content

Freedom of Information Request

Service Charges

Received: 10 January 2026

1.The policy or procedure for checking the legitimacy of service charges where a resident is claiming benefits to cover them.2.The number of housing benefit or universal credit claimants whose service charges are paid directly to their landlord, including where this is a single payment incorporating rents plus service charges.3.The proportion of the above whose landlords are housing associations, if recorded.

Outcome / Documents

  • Response (some exceeds appropriate limit) - application/pdf - Download