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Freedom of Information Request

FOI REQUEST - PRODUCT DESCRIPTION COMPLAINTS [DEN-UK_ACTIVE.FID7353076]

Received: 30 October 2019

Dear Sir, Madam
Pursuant to our rights under the Freedom of Information Act 2000, we request that you send us the following information:
1. Records of all complaints made in 2018 and 2019 to date by consumers or businesses to Trading Standards relating to misleading claims or false representation with regards product description;
2. Records of all complaints made in 2018 and 2019 to date by consumers or businesses to Trading Standards:
a. which are based on misleading claims that a product is "organic", "biodegradable", "bio", "compostable", "eco-friendly", "eco", "natural", "recycled", "vegan", "zero waste", "cruelty-free", "green", "sustainable", "decomposable", "ethical"; or
b. that the product is falsely represented as being certified by FSC, PEFC, MSC, Rainforest Alliance™, UTZ, Fairtrade®, Eco-label, Leaping Bunny™, PETA, BCI Cotton, certified organic cotton, recycled cotton/polyester/wool/cashmere/down, responsible wool standard, responsible down standard, terracare®, IVN Naturleder, bluesign®, Oexo-Tex® 100, Made in Green, Cradle to Cradle™, 1% for the Planet©, Tencel™, ecovero™, repreve™, ECONYL©;
3. Separately, which of these complaints are then pursued by Trading Standards; and
4. Finally, which of these complaints end up with enforcement decisions taken by Trading Standards.

Outcome / Documents

  • Response (cost exceeds limit) - application/pdf - Download

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