Freedom of Information Request

Policies and procedures for Barnet Housing and Barnet Environmental departments

Received: 1 February 2021

I just would like to know what are the policies & working procedures in dealing with disrepair and with a potential illegal eviction.
What are the steps that should be followed by the council employees after I make a phone call. Step by step. In checking, reporting, collecting the data and what should be the final outcome.
For instance: I am making a phone call to the Environmental department about disrepair and refusal from the landlord (private renting not council) to acknowledge the situation.
What are, according to the law, the stepts that the environmental officer should or must follow?
Is there any evidence regarding the disrepair that must be collected and how?

The same with the Housing department: I've been contacted by a housing officer. But after collecting evidence from me, it is only silence.
What should be the steps taken according to your Housing Policies regarding an eviction .

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download