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Freedom of Information Request

RE: Housing & Asset Management IT Systems at London Borough of Barnet Council

Received: 29 June 2021

Dear Sir/ Madam

Focal Research has been providing specialist information for 30 years in the UK social housing sector and conducts bespoke research into the businesses, services and systems that support Local Authorities and Housing Associations. As part of this work, the company engages with registered providers to consolidate and confirm important operational information.

I would like to confirm through this Freedom of Information request the software currently used to facilitate the tasks of housing management and housing asset management and whether this is a proprietary software package or own in-house system. Please can you provide the following information:

Do you have a Housing Management Supplier? Yes/No

If Yes:
* What Housing Management software do you use, specifically, the software used for controlling rents, housing management etc.?
* What date did the contract for its use start?:
* What date does the contract for its use end?:
* If the contract for its use is ending, please can you disclose the name of the new software and the start and end dates for these new contracts.

If No
* Do you have in-house software / system for Housing Management i.e. controlling rents, housing management etc.?


Do you have a Asset Management Supplier? Yes/No

If Yes:
* What Asset Management software do you use, specifically the software for controlling repairs and maintenance of housing stock etc.? :
* What date did the contract for its use start?:
* What date does the contract for its use end?:
* If the contract for its use is ending, please can you disclose the name of the new software and the start and end dates for these new contracts.

If No
* Do you have in-house software / system for Asset management i.e. controlling repairs and maintenance of housing stock etc.? :

I appreciate any information you can provide and thank you in advance for your time and consideration.

Outcome / Documents

  • Response (not held) - application/pdf - Download