Freedom of Information Request

Barnet councils existing telecoms and contact centre technology

Received: 27 October 2021

Please provide the following information

- number of contact center staff
- contact center technology used
- Name of phone system used
- Month and year contract for phone system and contact center solution is up for renewal
- Name of person in charge of telecoms estate- full name, contact number and email address.
- Monthly and annual spend on the current phone system and contact centre solution.

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download