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Freedom of Information Request

Postage

Received: 30 May 2022

1 How many Council Tax dwellings total is your Council(s) responsible for?
E.g. The total number of homes which fall under your council area?

2 What is the total amount you spend on postage a year?
E.g. This includes Post and Hybrid Mail.

3 Which postal supplier do you use for sending physical post?
Royal Mail (Yes/No):
Whistl (Yes/No):
UKMail (Yes/No):
Other (Please specify):

4 Do you use franking machines or PPI envelopes in your post room?
PPI envelopes (Yes / No)
Franking machines (Yes / No)


5 If you use franking machines, who is the manufacturer of your franking machines?
Pitney Bowes Yes/No
Quadient Yes/No
Other (please specify)

6 Do you currently use Hybrid mail to send letters?
If Yes,
What percentage of your total postal volumes (question 1) are sent via hybrid mail ?
what is the name of your hybrid mail supplier
What framework did you use to procure hybrid mail
When was the contract signed
What is the duration (Term) of the contract

7 Do you currently use a Web Portal or App for some or all of your resident communications?
If Yes, Who is the supplier of your web portal or App technology
When did you first implement your web portal or App technology (Year/Month)
How many residents have registered to use your web portal or App?
How many letters a year are currently being sent via your web portal or App?

8 Do you currently use Email to communicate with your residents?
E.g, this includes sending bills, invoices, tax updates.
If yes, Who supplies your email service?
How many emails do you send to residents a year?
What is the cost of each email communication?

9 Do you currently use SMS to communicate with your residents?
E.g, this includes sending bills, invoices, tax updates.
If yes, who supplies your SMS service?
How many SMS do you send to residents a year?
What is the cost of each SMS communication?

10 Who has responsibility for digital transformation in your organisation?
Name
Email Address

11 Who is responsible for your post room (i.e. who is your post room manager)?
Name
Email Address

12 Who is the Director of IT in your organisation?
Name
Email Address

13 Who is the procurement manager responsible for print and post solutions in your organisation?
Name
Email Address

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download