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Freedom of Information Request

Business Intelligence functions

Received: 16 November 2022

This is mainly a request for Business Intelligence functions.


1. Does the council provide adults and/or children services? If so, which case management system is used for each(e.g., Mosaic, FRAMEWORKi and Care Director).

2. What, if any, business intelligence software do you use against the above systems(e.g., Tablio, PowerBI and Business Objects)?

3. If you use PowerBI, how do you access the underlying data? For example, is it via a data warehouse, using dataflows or direct access etc.

4. Do you use a KPI management system to collect internal indicator data, commentary etc?

5. Can you briefly describe the process around how you collect internal KPI data and commentary etc?

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download