Making Every Contact Count

Making Every Contact Count (MECC) is about how to make the most of each opportunity to help people improve their health and wellbeing.

We are helping frontline staff and volunteers to find time in their conversations with Barnet residents to help them think about and resolve things that could affect their health and wellbeing. These may include job worries, concerns about housing and health-related issues.

Frontline staff are people like housing officers, employment advisors, social care and health care staff and volunteers from many of Barnet's voluntary and community sector organisations.

Soon MECC e-learning training will be available for eligible staff to access from anywhere!


We have also developed factsheets which are helpful for:

  • staff/volunteers who have undergone the training.
  • staff/volunteers who have not participated in the training, but who work in frontline roles and are in a position to share the key messages and signposting information with residents.
  • residents who would like to know more about the topics and find out about what services are¬†available in Barnet.

These PDF fact sheets are available for download, to print and to share.

Lifestyle and wellbeing

  • Alcohol
  • Healthy eating
  • Mental health
  • Physical activity
  • Sexual health
  • Smoking

Housing and employment

  • Employment
  • Housing

Older people

  • Carers
  • Dementia
  • Social isolation
  • Falls prevention
  • Winter wellness

Children and maternal

  • Breastfeeding
  • Childhood immunisations
  • Children's oral health
  • Perinatal mental health

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