How to pay a general council invoice

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Debit or credit card payments

Using the online payment form you will need to enter your:

  • customer number shown on your invoice 
  • name, address and postcode

There will be no charge for payments made by debit or credit card.

Pay your invoice

Direct debit payments

If you receive a regular service from us you can pay your invoices by direct debit. This can be set up:

  • over the telephone by contacting the Income Team on 0208 359 2300 or
  • by completing a direct debit form - please enter your customer number clearly in the reference box on the direct debit form. 

Please allow 10 working days for the direct debit instruction to be processed.

Direct Debit form PDF 0.4Mb

Forms should be signed and returned to:

Income Section

London Borough of Barnet

2 Bristol Avenue 

Colindale 

London  

NW9 4EW

When Direct Debits are collected

Direct debits are collected 10 days after the date of each invoice on the following Tuesday or Friday each week.

Debit or credit card payments by telephone 

To make payment 24 hours a day, 7 days a week you can ring our automated payment service on 0845 3563456.

BACS payment

To use this facility please give your bank/building society the payee, sort-code and account number. It is important that these account details are used only when paying a general council invoice.

Details for bank/building society:

Payee: London Borough of Barnet

Sort code: 60-23-36 (National Westminster Bank PLC)

Account number: 82622825 

Reference number: customer number as shown on your invoice

International payments

For international payments you will need to quote: 

BIC or Swift code:  NWBKGB2L

IBAN: GB83NWBK60233682622825

Paypoint outlets

You can use the barcode on your invoice to pay at any Paypoint outlet.

Find your nearest Paypoint outlet There is no charge to use this service.

Difficulty with paying your invoice

If you cannot pay an invoice in full, it may be possible to set up a payment plan with the agreed instalments being collected by direct debit.

Please contact the income section on 020 8359 2300 to discuss this option.

You need to adhere to any payment plan agreed. If you default, the balance of the invoice which remains outstanding will be due immediately.