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Freedom of Information Request

Electronic case management systems used by social workers at your local authority

Received: 26 February 2019

I'm writing to request information about electronic case management systems used by social workers at your local authority. Admin pressures are regularly cited as a key source of stress for social workers, so I am seeking to better understand the extent to which practitioners have access to modern systems and how able they are to access these on the move.
Part 1: children's social workers

1. What electronic case management software do your council's children's social work staff use?
2. When was it installed?
3. If installed after 1 Jan 2014, how much did it cost the council?
4. What specific mobile devices, including tablets and phones (please state make and model) does your council issue children's social workers with?
5. Can they access the case management system on these devices?'''

Part 2: adults' social workers

6. What electronic case management software do your council's adults' social work staff use?
7. When was it installed?
8. If installed after 1 Jan 2014, how much did it cost the council?
9. What specific mobile devices, including tablets and phones (please state make and model) does your council issue adults' social workers with?
10. Can they access the case management system on these devices?

Please supply the response in Excel format.

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download

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