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Freedom of Information Request

SEN Transport Services

Received: 12 November 2019

Dear FOI office at London Borough of Barnet,

I would like to submit a FOI request for the following information regarding the Council's Passenger Transport Services (Including SEND home to school transport):

Who is the current transport provider or providers?

What is the annual spend on this service?

When does the current contract expire?

How many formal complaints have been made in the last 12 months?

Can you give any details on the nature of these complaints?

How many informal complaints have been made in the last 12 months?

Can you give any details on the nature of these complaints?

What are the KPI figures for the previous 12 months for this service?

Is it possible to have results of any stakeholder surveys?

Is it possible to have the feedback from any stakeholder forums?

Outcome / Documents

  • Response (some exempt) - application/pdf - Download

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