Content

Freedom of Information Request

Back Office Applications

Received: 8 February 2023

Q1. What applications is your organisation using for the following back-office functions?

Where applicable, please provide the following information for each (please answer using the table below, if possible):

Application Type, Application Vendor/Version*,Contracted Supplier*,Contract end-date

- ERP
- Finance
- HR
- Payroll
- Recruitment
- CRM
- Contact centre
- Robotic process automation (RPA)

*Please distinguish between the application vendor and the supplier through which the application was procured if they are not the same.

Q2. What applications is your organisation using for the following business areas? Where applicable, please provide the following information for each

Application Type, Application Vendor/Version*, Contracted Supplier*, Contract end-date

- Revenue and benefits
- Housing management
- Social care case management
- Planning
- Library management
- Electoral management
- Waste management
- Election management
- Licensing and compliance

*Please distinguish between the application vendor and the supplier through which the application was procured if they are not the same.

Q3. Does your organisation use the following Microsoft products?

Product Type, Contracted Supplier, Contract end-date, Total annual contract spend

- Office 365
- Azure

Q4. If your organisation uses Microsoft Office 365, how many total licences do you have? Can you please break this down into the following user types:

License type, Number of licences.

- E1
- E3
- E5

Q5. Can you provide the main names and email contact for the positions below (or for the equivalent role)?

- ICT Procurement manager
- CIO/head of ICT
- Head Of Cloud/Licencing

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download