Freedom of Information Request

IT Services information

Received: 16 May 2023

* What IT Service management (ITSM) platform are you currently using? (e.g. ServiceNow, BMC, Freshworks, 4ME, Hornbill, ManageEngine, etc) Please provide the platform name.
* When is your current ITSM platform contract due for renewal? Please provide month/year.
* Who (if there is one) is your current supplier of professional and managed services for your ITSM platform?
* How many user licences do you have for your ITSM platform?
* Who is the principal contact for IT Services within your organisation? i.e. Director of IT or Head of Service Delivery. Please provide Linkedin or available contact details (where appropriate).

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download